Frequently Asked Questions

Qn: Who conducts investigations in NUS?
Ans: For cases involving students, investigations will be carried out by the Campus Emergency & Security (CES). For cases involving staff, investigations will be carried out by the Office of Risk Management and Compliance (ORMC).

Qn: I am a witness or complainant of a possible misconduct. Where and how do I go about reporting the incident?
Ans: For cases involving students, you may lodge a report via the 24-hour hotline with the Campus Emergency & Security or send an email to ces@nus.edu.sg. For more information, please refer to the link here.
CES Hotline: 6874 1616 (24-hr)

For cases involving staff, you may lodge a report via the hotline with the Office of Risk Management and Compliance or send an email to whistleblow@nus.edu.sg. For more information, please refer to the link here.
ORMC Hotline: 6516 6209

Qn: I have been sanctioned for a disciplinary offence. Will this appear on my transcript?
Ans: With the exception of notations in transcripts for academic suspensions, disciplinary records and offences are not indicated on students’ transcripts or degree scrolls.

Qn: I have a student conduct record with NUS. Will Graduate Schools, Future Employer(s), or any third parties find out about my disciplinary offence?
Ans: NUS does not provide any information to external parties without the consent of our students.

Qn: What happens if I do not complete my disciplinary sanctions?
Ans: Failure to comply with any disciplinary sanction or other requirement imposed may result in further disciplinary action being taken against the student.

Qn: Can a complainant appeal against the decision?
Ans: With reference to Clause 24 of NUS Regulation 10, the decision of the Board of Discipline (BOD) is final and binding on the student (i.e. the respondent), subject to any decision on appeal made by the Disciplinary Appeals Board (DAB). The BOD, which is a disciplinary tribunal of the University, adjudicates cases brought to it by the University when the respondent is alleged to have fallen foul of the community standards encapsulated in the NUS Statutes, Code of Student Conduct, etc. As the BOD proceedings are not initiated by the complainant against the respondent, the complainant cannot appeal against the decision of the BOD.

Qn: How do I login to Canvas?
Ans: Go to NUS Canvas (https://www.nus.edu.sg/canvas/login/). Please ensure that your login credentials is NUSSTU\EXXXXXXX and the accompanying password. Please do NOT login using your guest accounts or personal emails.

Qn: I am unable to login to Canvas, how should I proceed?
Ans: Should you require any further assistance, you can approach NUS IT Care at itcare@nus.edu.sg.

Qn: How do I find the SE1000 Student Essentials e-course on Canvas?
Ans: Please kindly self-enroll in the e-course through the hyperlink embedded in the reminder emails. If you did not receive any reminder email(s), please write to the Student Conduct Enquiries.

Qn: How do I know if I have completed the SE1000 Student Essentials e-course on Canvas?
Ans: You may refer to your “Home” page to track your completion of both e-packages and it will be similar to what is shown in the picture below. You have to ensure that both e-packages are recorded as ‘Submitted’ and marked with a tick each in order to complete the e-course.

Please take note that the e-packages are not one-time play-through videos. There are actually segments and/or buttons for you to click into and complete the mini-segments prior to moving on to the next segment. Henceforth, please re-attempt the segment if you are stuck and pay close attention to the on-screen instructions.

Qn: I have completed the SE1000 Student Essentials e-course on Canvas but I am still receiving reminder emails. How long will it take for the system to capture the completion?
Ans: Please ensure that your login credentials is NUSSTU\EXXXXXXX and the accompanying password in order for your completion to be properly captured. After you have completed the SE1000 Student Essentials e-course, please allow some time for your completion to be captured in the system and a confirmation email will be sent to your NUS email thereafter. You may refer to the Course Overview/FAQ pages on Canvas for more information.

Qn: What will happen if I do not complete the SE1000 Student Essentials e-course on Canvas?
Ans: Failure to do so by the stipulated deadline will impact your access to certain key student services such as the ability to request for your unofficial transcripts, amongst others. You may refer to the Course Overview/FAQ pages on Canvas for more information.

Qn: I still have other queries on the SE1000A Student Essentials e-course. Who should I contact?
Ans: If you have any other queries or suggestions for improvement, please write to the Student Conduct Enquiries.

Qn: How many components does the RC1000A A Culture of Respect and Consent course have?
Ans: The RC1000A A Culture of Respect and Consent Course consists of two components, e-videos on Canvas and a workshop component.

Qn: How do I find the RC1000A A Culture of Respect and Consent e-videos on Canvas?
Ans: Please kindly self-enroll in the e-course through the hyperlink embedded in the reminder emails. If you did not receive any reminder email(s), please write to R&C Administrator.

Qn: How do I know if I have completed the RC1000A A Culture of Respect and Consent e-videos on Canvas?
Ans: You will need to complete all 9 segments of videos and quizzes in sequence, as well as the Declaration of Conformance found in the last portion. Please check that they are all recorded as ‘Submitted’/‘Viewed’ and marked with a tick each in order to complete the whole e-course. Thereafter, please allow the system some time to capture your completion and for the confirmation email to be sent to you.

Qn: I have completed the RC1000A A Culture of Respect and Consent e-videos on Canvas but I am unable to book a workshop session on the DCR system. How long will it take for the system to capture the completion?
Ans: Please ensure that your login credentials is NUSSTU\EXXXXXXX and the accompanying password in order for your completion to be properly captured. Once you have completed the e-course, you will be prompted to book the R&C workshop by email and uNivUS within two working days. You may refer to the Course Overview/FAQ pages on Canvas for more information.

Qn: I have taken a course on R&C in my earlier school. Can I be exempted?
Ans: No. You have to understand the NUS community standards. The University setting is also more complex than in lower schools.

Qn: How do I book the RC1000A A Culture of Respect and Consent workshop session at a time slot that I prefer?
Ans: Please login to the Dynamic Course Registration (DCR) system via EduRec (Navigate to Dynamic Course Registration > Student Booking) by Instructional Week 1. The DCR system will display to you a set of available timeslots in the immediately available days. This display is a dynamic booking and is on a first-come-first-served basis. Thus, you should book as soon as possible to secure your preferred timeslot. The majority of workshops are conducted between Instructional Weeks 0 and 4. Very few workshops are available thereafter.

Qn: How do I know if I have successfully booked an RC1000A A Culture of Respect and Consent workshop session?
Ans: Upon successful booking, you will receive a confirmation email and notification from the uNivUS app.

Qn: How do I know my RC1000A A Culture of Respect and Consent workshop session details?
Ans: You will receive a confirmation email with details, including Date, Time, Venue/Zoom Link, and Instructor Name. You will also receive a reminder email by the night before your scheduled workshop session.

Qn: How do I know my RC1000A A Culture of Respect and Consent workshop physical location?
Ans: For Physical Workshop sessions, you will see the location on the booking page and in the email reminder by the night before your scheduled workshop sessions. Please make sure you plan your way to the physical workshop venue in advance as late-comers will not be entertained. For example, Science-S17-0512 will mean that the workshop session is held at Science, Blk S17, Level 05, Room 12.

Qn: I have booked an RC1000A A Culture of Respect and Consent workshop session but now need to defer to a later date due to medical or other official reasons. What should I do?
Ans: Please immediately submit a Drop/Appeal request on the DCR System via EduRec (Navigate to Dynamic Course Registration > Student Booking and click on the ‘Defer’ button on the landing menu). Once your request is approved, you may proceed to book a new and available workshop session.

Qn: How do I complete the Declaration of Conformance?
Ans: At the end of the RC1000A A Culture of Respect and Consent workshop session, your workshop facilitator will share a unique QR code with the class to scan. You will then be directed to complete the Declaration of Conformance. Please ensure that your login credentials is EXXXXXXX and the accompanying password in order for your completion to be properly captured.

Qn: Am I able to choose which semester to read the RC1000A A Culture of Respect and Consent Course?
Ans: No. All students are required to complete the RC1000A A Culture of Respect and Consent course within their first semester of study.

Qn: What will happen if I do not complete the RC1000A A Culture of Respect and Consent Course?
Ans: Do note that the completion of this course is compulsory, and failure to do so by the stipulated deadline will impact your access to certain key student services such as the ability to register for courses, view your examination results, and request for your unofficial transcripts, amongst others. If you are residing in RCs/Halls/SRs/Houses, you may be evicted from your residence.

Qn: I still have other queries on the RC1000A A Culture of Respect and Consent Course. Who should I contact?
Ans: If you have any other queries or suggestions for improvement, please write to the R&C Administrator.

Qn: How do I find the RC1010A Refresher for A Culture of Respect and Consent e-course on Canvas?
Ans: Please kindly self-enroll in the e-course through the hyperlink embedded in the reminder emails. If you did not receive any reminder email(s), please write to the Student Conduct Enquiries.

Qn: I have taken RC1000A A Culture of Respect and Consent course in my earlier candidature at NUS. Can I be exempted from the RC1010A Refresher for A Culture of Respect and Consent e-course on Canvas?
Ans: Please kindly note that the RC1000A A Culture of Respect and Consent course and RC1010A Refresher for A Culture of Respect and Consent e-course are two different courses. RC1000A is a compulsory course for all newly-matriculated NUS students; while RC1010A is a compulsory e-course for all NUS students who commenced their fifth regular semester, regardless of the level of study.

Qn: How do I know if I have completed the RC1010A Refresher for A Culture of Respect and Consent e-course on Canvas?
Ans: You will need to complete all 3 segments of videos and quizzes in sequence, as well as the Declaration of Conformance found in the last portion. Please check that they are all recorded as ‘Submitted’/‘Viewed’ and marked with a tick each in order to complete the whole e-course. Thereafter, please allow the system some time to capture your completion and for the confirmation email to be sent to you.

Qn: I have completed the RC1010A Refresher for A Culture of Respect and Consent e-course on Canvas but I am still receiving reminder emails. How long will it take for the system to capture the completion?
Ans: Please ensure that your login credentials is NUSSTU\EXXXXXXX and the accompanying password in order for your completion to be properly captured. After you have completed the RC1010A Refresher for A Culture of Respect and Consent e-course, please allow some time for your completion to be captured in the system and a confirmation email will be sent to your NUS email thereafter. You may refer to the Course Overview/FAQ pages on Canvas for more information.

Qn: What will happen if I do not complete the RC1010A Refresher for A Culture of Respect and Consent e-course on Canvas?
Ans: Do note that the completion of this e-course is compulsory, and failure to do so by the stipulated deadline will impact your access to certain key student services such as the ability to register for courses, view your examination results, and request for your unofficial transcripts, amongst others.

Qn: I still have other queries on the RC1010A Refresher for A Culture of Respect and Consent e-course. Who should I contact?
Ans: If you have any other queries or suggestions for improvement, please write to the Student Conduct Enquiries.